Shipping

ORDER PROCESSING

WE PROCESS ORDERS BETWEEN MONDAY AND FRIDAY

Orders are processed within 2 business days of being placed and are shipped the next business day after processing. Please note that we do not ship orders on weekends.

NOTE:
If you do not receive a response from our Customer Service team within an extended period (24 hours on weekdays, 48 hours on weekends), please check your email Spam or Junk folder. Our messages may have been incorrectly filtered by your email provider.

Please ensure all delivery information is accurate and complete. If incorrect or incomplete information is provided, we may need to contact you to update your details, which could delay shipment.

Delays may also occur due to customs clearance procedures. Your local customs office may require additional documentation or time to release your package, which could affect the estimated delivery time.

Your order may be delivered by your local postal service or a courier. In many areas, orders are delivered through regular postal service and may arrive with your standard mail delivery. If you are not available at the time of delivery, a notice may be left with instructions on how to collect your package.

Please provide your full and correct address details. Packages returned due to incomplete or incorrect address information may not be reshipped, and related requests may not be processed.

SHIPPING POLICIES

Standard shipping is Ground service. If you require expedited shipping, please contact us and we will provide a shipping quote.

At this time, Ahavah does not ship to:

PO Boxes
APO/FPO addresses
Alaska
Hawaii
Puerto Rico
Guam
International destinations

SHIPPING TIME

Standard Shipping: 4–9 business days

Please note that these are estimated delivery timeframes only. Ahavah does not guarantee specific delivery dates.

SHIPPING PRICES

Currently, we charge a flat shipping fee of $8 USD per order.

SHIPPING INFORMATION

You must provide:

First and last name
Complete street address
City
State
ZIP/postal code
Country
Phone number
Email address

This information is required to properly ship your order.

BILLING INFORMATION

You must provide:

First and last name
Complete billing address
City
State
ZIP/postal code
Country
Phone number

This information is required to process your order.

PAYMENT INFORMATION

You must provide:

Credit card number
Credit card type
Name as it appears on the credit card

This information is required to process payment for your order.

TRACK YOUR ORDER ONLINE

To track your order, please visit the Order Tracking page on www.ahavahgift.com and enter the tracking number included in your shipping confirmation email from Ahavah.

You will be able to view your order’s progress and estimated delivery date.

Please allow 1 business day after receiving your shipping confirmation email for tracking updates to become active on the UPS, FedEx, or USPS websites.